Privacy Policy

Privacy Policy

Introduction

Welcome to https://tempe-arizona-christian-couples-counseling.couplesresilience.com (hereafter referred to as “Tempe Arizona Christian Couples Counseling,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://tempe-arizona-christian-couples-counseling.couplesresilience.com.
  2. Any mobile applications or software we offer.
  3. Online services and resources provided by our company.
  4. Interactions through various communication channels, such as email, phone, or text messages.

Please note that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy notices and are governed by separate policies.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data:

  1. User Accounts: When you create an account with us, we collect your account information, including your name, contact details, and login credentials.
  2. Payment Details: We securely process payment information for our services, including credit card numbers, billing addresses, and payment history.
  3. Financial Data: This includes any financial records required for service provision or billing purposes.
  4. Purchase History: We track your purchase behavior to enhance your user experience and provide personalized recommendations.
  5. Mobile Device Information: We may collect unique identifiers from your mobile device to improve our app’s functionality.
  6. Location Data: With your consent, we can access your location to offer personalized services or content.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us enhance our services.
  8. Social Media Details: If you choose to connect our services with your social media accounts, we may collect information from these platforms.
  9. Product Preferences: Data about the products you view, purchase, or interact with helps us tailor recommendations.

Personal Data Collection Methods

We gather personal data through multiple channels:

  1. Direct Input: You provide personal information when creating an account, making purchases, or filling out forms on our website.
  2. Automated Technologies: Cookies and similar technologies help us collect data about your device, browser type, and interaction with our site.
  3. Third-Party Sources: We may receive personal data from trusted partners who assist in our service delivery, strictly adhering to their privacy policies.

Cookies

We use cookies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login.
  2. Preference Cookies: They remember your settings and preferences for a personalized experience.
  3. Analytics Cookies: Used to understand how visitors engage with our site, enabling us to improve its performance.

Users can manage their cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, such as providing services or maintaining your account.
  2. Once the purpose is achieved or required periods expire, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

The protection of your data is a top priority:

  1. We employ industry-standard encryption methods to safeguard transmitted and stored personal information.
  2. Secure third-party processing partners ensure that your data is handled with the same level of care as our internal systems.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal data from this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  3. Erasure (Right to be Forgotten): In some jurisdictions, you may request the deletion of your data.
  4. Restriction: You have the right to limit the use of your personal information in certain circumstances.
  5. Data Portability: This allows you to receive your data in a structured format for use elsewhere.
  6. Objection: You can object to the processing of your data for specific purposes.
  7. Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights.
  8. Appeals/Complaints: If you believe your privacy rights have been infringed, you can file a complaint with our privacy team or relevant authorities.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: contact@tempe-arizona-christian-couples-counseling.couplesresilience.com
  • Address: [Provide our physical address]

We value your trust in our company, and this Privacy Policy demonstrates our commitment to protecting your privacy.